While not a dental insurance plan, Key Dental Plans provides discounted prices on numerous dental services including routine and specialized dental care. Members pay for any of these services at a discounted price at the time services are received.
After I join the Plan, when will I receive my membership kit?
After payment processing, you will receive your membership kit within 7 to 10 business days.
What if I need additional membership cards?
If additional (for your household) or replacement cards are needed, please call Member Services at (800) 539-4550. We will promptly send your additional or replacement cards.
Is my membership valid when I travel?
Yes, if you need dental services when you are away from home, you have the peace of mind that your Key Dental Plans membership is accepted by any participating provider in the United States.
What if my doctor or dentist refers me to a specialist who is not in the Key Dental Plans network?
Discounts are only offered by participating providers. If you require the services of a specialist, why not print and present your dentist with Key Dental Plan’s list of participating providers in your area for their recommendation?
May I change providers? If so, how often?
Another great feature of Key Dental’s discount plans is the freedom to select any provider from the network. You may change your provider at any time, and members of your household may select their own providers as well. If you prefer, just call Member Services at (800) 539-4550 for assistance.
THIS PLAN IS NOT INSURANCE and is not intended to replace health
insurance. This plan does not meet the minimum creditable
coverage requirements under M.G.L. c. 111M and 956 CMR 5.00.
This plan is not a Qualified Health Plan under the Affordable
Care Act. THIS IS NOT A MEDICARE PRESCRIPTION DRUG PLAN.* The
plan provides discounts at certain health care providers for
medical services. The range of discounts will vary depending on
the type of provider and service. The plan does not make
payments directly to the providers of medical services. Plan
members are obligated to pay for all health care services but
will receive a discount from those health care providers who
have contracted with the discount medical plan organization. You
may access a list of participating health care providers on this
website. Upon request the plan will make available a written
list of participating health care providers. You have the right
to cancel within the first 30 days after receipt of membership
materials and receive a full refund, less a nominal processing
fee (nominal fee for MD residents is $5, AR and TN resident will
be refunded processing fee). Discount Medical Plan Organization
and administrator: Careington International Corporation, 7400
Gaylord Parkway, Frisco, TX 75034. This
plan is not available in Vermont. This plan is not
currently available in Washington. *Medicare statement applies
to MD residents when pharmacy discounts are part of plan.
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